With the following information, we inform you which personal data we collect when you use MEINUNFALLAUTO and how we handle this data. You can access this data protection information at any time under the heading "Data protection" on the website.
By using our website MEINUNFALLAUTO you agree to the storage and use of your data as described under this statement. Changes to this privacy statement will be made directly on this page so that you are always informed about what data Two Dots Digital GmbH stores and uses.
It is pointed out that all processing of personal data may only be used by persons who have reached the age of 18. The use of systems and tools and the resulting processing of the data of users under this age limit is prohibited without the consent of the parents/guardians. Should such data processing nevertheless occur, we will stop processing this data as soon as we become aware of it.
MEINUNFALLAUTO is a platform for interested parties of damaged cars. In principle, it is possible to visit our offer without registering and thereby actively providing us with personal data.
If you decide to actively participate in our marketplace, registration is required, during which we collect the following data from you:
Depending on how you use the functions of the platform, we collect further data that you enter in our platform. You are not obliged to provide the respective information, but without this data you may not be able to use the respective function.
We collect data from retailers with whom we have existing cooperation agreements. This is exclusively freely accessible data that is displayed on the respective page. This can be descriptions of the car model or information about the respective dealer, such as the company address and also contact data, such as the telephone number. We also use this data exclusively in accordance with the provisions of the current data protection laws. We also collect data from public directories from time to time, again this is exclusively freely accessible data.
The partners have been carefully selected and take appropriate technical and organizational measures to ensure that your data is processed in accordance with data protection laws and that your rights are protected. The partners are not permitted to use the personal data provided for their own or advertising purposes or to pass it on to third parties.
In its day-to-day business, MEINUNFALLAUTO Customer Service answers service inquiries from commercial dealer customers, private customers and interested parties. In the process, personal data of the customers is collected and processed. Personal data is collected by customers submitting it to us in a designated contact form on the website or by contacting us via e-mail, telephone or chat. We collect the provided data for the purpose of clear customer verification and for fast processing of customer inquiries. Since we are constantly striving to improve our services for our customers, the data may be analysed anonymously. All data is used exclusively for the intended purpose and is not passed on to third parties.
Two Dots Digital GmbH processes your indicated personal data for the following purposes:
We process your data in order to provide you with the offer and the associated services and functions. We store and process the data you provide for the purpose of statistical evaluations and their publication beyond the display period. This processing is carried out on the basis of legal regulations that allow us to process personal data insofar as it is necessary for the use of a service or the fulfilment of a contract (e.g. Section 15 (1) TMG; Article 6 (1b) DSGVO), or because MEINUNFALLAUTO has an overriding legitimate interest in making the use of the platform as easy and efficient as possible (Article 6 (1) f) DSGVO). In some cases, we also obtain your consent to data processing (Art. 6 para. 1 a) DSGVO).
As our business evolves, we may change the structure of our company by changing its legal form or by establishing, buying or selling subsidiaries, divisions or components. In such transactions, customer information may be transferred to the acquirer or legal successor along with the part of the company being transferred. For any transfer of personal data to third parties to the extent described above, we will ensure that this is done in accordance with this privacy information and applicable data protection law.
Any disclosure of personal data will be made on the basis of the statutory provisions. Thereafter, such data processing is justified by (1) the fact that the processing is necessary for the performance of the contract for the use of MEINUNFALLAUTO, or (2) MEINUNFALLAUTO has a legitimate interest in disclosing the data for administrative purposes or the processing is necessary for compliance with a legal obligation to which MEINUNFALLAUTO is subject.
We delete or anonymize your personal data as soon as they are no longer required for the purposes for which we process them in accordance with the above paragraphs. The specific storage period depends on how you use our offer.
If you have not registered with us, we store your personal data for the duration of the use of our offer plus a period of up to 14 days, during which we keep backup copies after deletion, unless this data is needed longer for criminal prosecution or to secure, assert or enforce legal claims.
In the event that you have given us consent to process your data (e.g. for the purpose of advertising use including the associated profiling), we will store your data until you revoke your consent.
The protection of your privacy when using our website is particularly important to us. Therefore, we inform you thoroughly about the collection of personal and non-personal data in the following.
Subject to the data subject rights described below, Two Dots Digital GmbH has the right to use both personal and anonymous data to the extent permitted by law.
Software is used on this website to analyse usage. By evaluating this data, valuable insights into the needs of users can be gained. These findings help to further improve the quality of the offer. In detail, the following data record is stored for an unlimited period of time for each call-up:
Advertising on our platform is optimized for you by collecting and processing your usage behaviour based on predicted interests. Cookies are used for this purpose, which are stored on the hard drive of your computer and enable recognition, but do not allow personal identification of you. Data is collected about your activities on our website (e.g. advertising banners clicked, sub-pages visited, search queries made, etc.). This data is used with the help of an anonymous user number on behalf of MEINUNFALLAUTO by third parties for the purpose of displaying content and advertising that matches your interests. These processing operations are carried out based on the statutory provisions that permit the processing of personal data because MEINUNFALLAUTO has an overriding legitimate interest in refinancing the investments for the operation of the portal through advertising (including Section 15 (3) of the German Telemedia Act (TMG), Article 6 (1f) of the German Data Protection Regulation (DSVGO)).
Provided that you have given us the corresponding consent, MEINUNFALLAUTO will combine the transaction data on the platform and in the mobile APP of MEINUNFALLAUTO (pages viewed, content clicked on, etc.) and data from other services used on this platform/this APP with your registration data in order to offer you interesting advertising offers on this platform/mobile APP. (Art. 6 para. 1a) DSVGO). For the delivery of usage-based online advertising, we use - unless you have objected - different operators of advertising networks.
We offer sign-on services that allow you to access our websites, apps, services, and tools using credentials from other services (such as Facebook or Google+). We also offer services that allow you to share information with other social media sites such as Facebook, Google+, Twitter, and others.
A Facebook tracking pixel is integrated on our website. In our mobile apps for iOS and Android, the Facebook SDK is also integrated. With the help of this pixel and the SDK, Facebook can track the user's surfing behavior on the website and within the app. Based on your browsing behavior, Website Custom Audiences can be created in Facebook Audience Manager, which classify you based on your browsing behavior. These formed Website Custom Audiences can then be used in remarketing or lookalike campaigns. An example of this is if you were visiting the website to place a particular order but would abandon it. You would subsequently fall into a "dropout audience" and be retargeted in a Facebook remarketing campaign.
To support our online marketing efforts, we also use the Audience Network of Facebook, Inc. (1601 S. California Ave, Palo Alto, CA 94304 , USA; "Facebook"). The Audience Network facilitates the placement of third-party advertisements and/or Facebook ads or other commercial or sponsored content ("Ads") on our Platform, as well as in our mobile applications, mobile websites, and video players. If you are a Facebook user, Facebook may associate your visit to our Sites and Apps with your user account through a pixel ID, the Facebook SDK, and a Facebook cookie. As a Facebook member, you can also edit your account settings at https://www.facebook.com/settings/?tab=ads
Ihre Account-Einstellungen bearbeiten und über diese geräteübergreifend der Datenerfassung via Custom Audiences widersprechen. You can find more information about Facebook's data protection here: https://www.facebook.com/about/privacy/update?ref=old_policy.
You can find the opt-out option here: http://www.youronlinechoices.com/de/praferenzmanagement/.
A cookie is a small piece of data (text file) that your browser stores on your device when instructed by a website you visit to "remember" information about you, such as your language preferences or login information. These cookies are set by us and are called first-party cookies. We also use third-party cookies, which come from a different domain than the website you are visiting. We use these cookies to support our advertising and marketing efforts. Cookies allow our systems to temporarily distinguish your browser from others. On the one hand, we send you so-called persistent cookies, which we use to record the search criteria you enter in our database and store them for our internal evaluations. Furthermore, we also use session cookies, with the help of which you receive a Session_ID for the duration of a visit to our pages, which enables us to recognize you as a specific (anonymous) user. This allows us to create continuity for you during your visit and to avoid, for example, that you are repeatedly presented with the same advertisements. The session cookie and your session ID are deleted at the end of your visit to our site.
Your browser can be set so that cookies are only created with your consent or are generally rejected. However, we would like to point out that without cookies, areas of the website are restricted or cannot be used at all.
You have the option to control and, if necessary, prevent the use of "cookies" by configuring your browser as follows:
You may assert the following rights to which you are entitled regarding data processing:
You may request confirmation as to whether and to what extent personal data about you is being processed.
If we process incomplete or incorrect personal data about you, you can request that we correct or complete it at any time. If you have set up a user account, you can access your personal data at any time and correct or complete it yourself. In addition, you can also close the user account at any time. Furthermore, you have the right, within the scope of Art. 16 p. 2 DSGVO, to demand that we complete your data - also by means of a supplementary declaration - if it should be incomplete.
You have the right, under the conditions described in Article 17 of the GDPR, to request that we delete the personal data concerning you. You may request erasure of your personal data if the purpose for which it was collected has ceased to exist, there is unlawful processing, the processing disproportionately interferes with your legitimate interests in protection, or the data processing is based on your consent and you have revoked it. It should be noted here that there may be other reasons that may prevent immediate deletion of your data, e.g. legally regulated retention obligations, pending proceedings, assertion, exercise or defense of legal claims, etc.
You have the right to request a restriction of the processing of your data in accordance with Art. 18 DSGVO if
You may request that we provide you with your data that you have provided to us in a structured, common, and machine-readable format, provided that we process the data on the basis of your given consent or for the performance of a contract between us and the processing is carried out with the help of automated processes.
If we process your data for the performance of tasks that are in the public interest, for the exercise of official authority or if we rely on the necessity of the processing for the protection of our legitimate interest, you may object to this data processing, if there is an overriding interest in protecting your data. You can object to the sending of advertising at any time without giving reasons. FORM REVOCATION
You have the right to receive information from us at any time upon request about the personal data processed by MEINUNFALLAUTO that concerns you within the scope of Art. 15 DSGVO. If you are of the opinion that we have violated Austrian or European data protection law in the processing of your data and thereby violated your rights, we request that you contact us to clarify any questions. Of course, you also have the right to complain to the Austrian data protection authority or a European supervisory authority.
All declarations of consent given by you can be revoked independently at any time. A revocation has the consequence that we will no longer process your data for the purposes stated in the declaration of consent from that point on, and thus the corresponding rights, benefits etc can no longer be claimed.